Move to device as a service seamlessly. Our expert team will hold your hand all the way.
We are the specialists in this field. When you work with us, it will be done right the first time. With the specific skills, systems and processes we understand the risks and will get a better outcome faster than you will from your own internal team, and for a fixed price on end user computing.
Our professional services team can help you:
We employ experts in the following roles: Program Managers, Project Managers, Project Co-ordinators, Business Analysts, Communication Analysts, Test Managers, Deskside support staff, SOE Engineers
They are all highly qualified people with certifications that include: PRINCE2, Lean Six Sigma, ISO9000, ITIL v4, Google Cloud, SCRUM Master, Agile, ISTQB.
Our team of passionate project and domain experts will resolve your IT device challenges by working closely with you to understand your unique and complex environment – and deliver an outcome-based solution end-to-end.
Speak to our professional services team now
Issue: To find all the company’s applications and owners to ensure the software asset register was up to date.
Result: 100% completed. Business testing only needed to be done once for both SOE refresh and SAP GUI 7.6 upgrade.
Issue: Challenge getting insightful, easy to read device performance reporting.
Result: New reporting provided in an easy to digest format, reduced workload for reporting staff, and access to a number of new reports not previously available.
Issues: Covid, supply chain delays, flood, fire, ever changing government regulations, extraordinarily high demand for courier services.
Result: Multiple delivery/swap options with inbuilt pivot between approaches as necessary
Issue: Need to understand staff numbers in the office and forecast for the future to support coverage.
Result: Improved FTE management and forecasting helps to inform real estate decisions for room size and utilisation.
Issue: Changing regulatory environment and industry reforms
Result: Improved operator effectiveness, control and compliance, enhance customer engagement and reduced regulatory risk.
Issue: Long turnaround time for assurance investigations, and a number of manual repetitive tasks.
Result: Improved quality, profitability and investigation turnaround time achieved through intelligent automation.
Industry-leading depth of professional services experience in end user computing transformation allows ThingsAt to achieve outcomes faster at a lower cost. This experience also means we help customers get the right strategy the first time.
We have domain specialisation and specific skills in this area. With a track record of operational success and reducing costs, our professional services team will take you through the purchase and transition phase of your move to DaaS.
After consulting with you and undertaking thorough business and financial analysis we assist with:
Our technical leads and subject matter experts provide program and delivery services including:
Our project management team can scale with the project to help your business transition seamlessly to DaaS.