The office workspace has an impact on employee performance, business operations and ultimately the success of an organisation. The modern workspace is evolving. Outdated business infrastructure and traditional work environments are becoming harder to manage, as IT complexity grows and the number of devices used by employees increase.
As such, organisations are now choosing to reevaluate their workspace infrastructure in order to provide an environment that reduces IT complexity, improves employee capabilities and provides improved security – at a better cost. Gone are the days of companies buying dedicated hardware for employees, with an increasing number of organisations turning to solutions such as Device as a Service (DaaS) to help manage their workspaces effectively. Listed below are some of the reasons why companies are shifting away from traditional workspace environments and opting for DaaS to help with their IT device management.
1) Software licensing inventory and compliance issues
Software license management is a complex yet crucial component of workspace management that needs to be handled efficiently and effectively. From organising inventory to cataloging software to updating licenses, the entire process requires a great deal of time and effort – which deters companies away from their core focus.
2) High cost of procurement
Procuring hardware and software is expensive and can be an extremely arduous process. Companies with traditional workspaces tend to spend excessive amounts of time researching technology, collecting quotes from numerous vendors and stretching budgets. Without in-depth knowledge of service offerings and awareness of the options available in the marketplace, it can also be confusing and a resource-draining task for businesses.
3) Difficulty keeping up with the rapid pace of technology change
Due to the sheer number of advances each year, keeping up with the latest developments in technology is difficult. However, it is crucial for companies to stay up-to-date with the latest technology and understand any limitations to avoid the risk of getting run over by the latest tech advances.
4) Too much time spent on troubleshooting issues
Troubleshooting is an essential component of any department’s responsibilities, especially for businesses that are highly reliant on technology. Employees using traditional workspace environments tend to face more issues – which can be a problem when the company’s IT team receives too many requests to handle.
5) High Operational costs
Operating costs have a direct impact on a company’s profitability. Traditional workspace environments spend large amounts of time, money and resources on unnecessary processes, ongoing maintenance and management – which can be easily eliminated by implementing DaaS. By lowering maintenance and management costs, companies are able to free-up resources that can instead be used for new project developments or initiatives that service the entire organisation.
6) Employee downtime associated with desktop refreshes
Though many organisations with traditional workspaces have a strategy for regular device refreshes, many choose to hold on to older devices for a number of practical reasons – such as having limited budgets & IT resources and wanting to avoid potential disruptions to the company workflow. However, without properly-timed device refreshes, organisations are forced to deal with increasing IT maintenance costs, while employees experience more downtime.
7) Too much time spent fielding help-desk requests
Your IT help-desk has to deal with a variety of questions and problems on a regular basis. However, with better management and automated processes, most issues faced by help-desks can be easily resolved by users. Not having effective workspace management in place can really suppress your department’s potential and increase unnecessary costs – especially for traditional workspace environments.
8) Difficulty managing hardware/software compatibility
Compatibility issues are a common problem faced by traditional workspaces that struggle with managing a vast number of devices and assets. Ensuring your hardware and software assets remain accessible is key to maintaining productivity and is yet another reason why DaaS is the preferred option over traditional workspaces.
Given the various challenges that arise when operating with traditional workspaces, it is not surprising that an increasing number of companies are choosing DaaS in order to lower costs and gain flexibility and freedom from device management responsibilities. In addition to helping reduce capital expenditure, DaaS increases the security of your IT infrastructure while providing better efficiency for your company’s IT operations.
The ThingsAt DaaS solution shifts the burden of device lifecycle management away from your internal IT team, helping your business have better control, reduce costs and create a happier workforce. Our team of industry specialists and experts are backed by years of experience to help you better manage and scale your business. Get in touch with us today to find out how we can help you.