End User Computing Maturity Provider

As a specialist End User Computing Maturity Provider, ThingsAt are the experts  in optimising and managing the end-user computing environment for organisations. We assess the current maturity level of a company’s End User Computing (EUC) infrastructure, identifying strengths and areas for improvement. We offer services such as device management, software deployment, user support, and security measures to enhance productivity and user experience. By implementing best practices and leveraging advanced tools, ThingsAt helps businesses achieve higher efficiency, reduced downtime, and improved security.



By focusing on aspects like device lifecycle management, software distribution, and remote support, we ensure employees have reliable, efficient, and secure access to the tools they need. Our expertise enables businesses to scale their IT resources effectively, ensuring that end users have seamless access to the necessary applications and data, ultimately fostering a more agile and responsive workforce. Continuous monitoring and support allows companies to adapt to evolving technological needs and business goals, ultimately driving productivity and efficiency within the company.

End User Computing Maturity Services

The ThingsAt End User Computing Maturity services encompasses a comprehensive suite of offerings designed to enhance and optimise an organisation’s end-user computing environment. The service typically begins with an assessment phase, where we evaluate the current state of the EUC infrastructure. This assessment includes analysing device management practices, software deployment processes, user support systems, and security protocols.

Following the assessment, the service includes a strategic roadmap tailored to the company’s specific needs, outlining steps to achieve higher maturity levels. Key components include:

  • Device Management: Streamlining the management of desktops, laptops, tablets, and mobile devices to ensure they are up-to-date, secure, and functioning optimally.
  • Software Deployment: Implementing efficient methods for distributing and updating applications across the organisation, minimising disruptions and ensuring users have the tools they need.
  • User Support: Enhancing helpdesk and support services to provide timely and effective assistance, reducing downtime and improving user satisfaction.
  • Security Measures: Strengthening security protocols to protect sensitive data and prevent unauthorised access, including endpoint protection, encryption, and compliance monitoring.
  • Automation and Self-Service: Introducing automation tools and self-service portals to empower users and reduce the IT team’s workload.

This service helps organisations achieve a more efficient, secure, and user-friendly computing environment, ultimately driving productivity and business success.



End User Computing Maturity Solutions

The ThingsAt End User Computing Maturity solutions offers a range of benefits that enhance an organisation’s IT infrastructure and overall productivity. One of the primary advantages is improved efficiency. By streamlining device management, software deployment, and user support processes, the solution reduces downtime and ensures that employees have continuous access to the tools and applications they need.

Security is another critical benefit. The ThingsAt solution implements robust security measures, including endpoint protection, encryption, and compliance monitoring. These measures help safeguard sensitive data and protect the organisation from cyber threats and data breaches.

Cost savings are also a key benefit. By optimising resource allocation and automating routine tasks, businesses can reduce operational costs and reduce the need for extensive manual intervention. This efficiency can lead to better budget management and the ability to reallocate resources to more strategic initiatives.

User satisfaction is enhanced through improved support services and the introduction of self-service portals. Employees experience quicker resolutions to their IT issues and have more control over their computing environment, leading to higher productivity and morale.

Finally, scalability and flexibility are key advantages. An EUC Maturity solution allows organisations to adapt to changing business needs and technological advancements, ensuring that the IT infrastructure can grow and evolve without significant disruptions. This adaptability is crucial for maintaining a competitive edge in a rapidly changing market.

Contact our specialist team today to understand your business’s end user compute maturity.