IT Asset Management Service
The ThingsAt IT Asset Management (ITAM) Service involves the tracking, managing, and optimising of a company’s IT assets throughout their lifecycle. IT assets include hardware, software, and network components critical to an organisation’s operations. The core components of our ITAM service are:
- Asset Discovery: Identifying all IT assets within the organisation, including those on-premises, in the cloud, and used remotely. This process helps in maintaining an accurate inventory.
- Asset Tracking: Continuous monitoring of assets’ location, usage, and performance. This involves maintaining detailed records of each asset’s configuration, user assignments, and operational status.
- Lifecycle Management: Managing assets from procurement to disposal. This includes planning for acquisition, deployment, maintenance, upgrades, and decommissioning, ensuring compliance with licensing and regulatory requirements.
- Software Licence Management: Ensuring that the organisation complies with software licensing agreements, optimising software usage, and avoiding penalties for non-compliance.
- Cost Management: Analysing and optimising IT spending by tracking asset-related costs, budgeting for future expenses, and identifying cost-saving opportunities.
- Security and Risk Management: Implementing measures to protect assets from security threats, ensuring data integrity, and managing risks associated with asset failures or breaches.
- Reporting and Analytics: Providing insights through detailed reports and analytics on asset performance, utilisation, and return on investment, aiding strategic decision-making.