IT Change Management Provider

As an expert  IT Change Management Provider, ThingsAt specialises in overseeing and implementing changes to an organisation’s IT infrastructure, ensuring that they are all carried out smoothly and efficiently. Our primary goal is to minimise disruptions to the business while helping you maximise the benefits of the change. 

We start by assessing the impact of the proposed change, considering things such as cost, resources, and potential risks. We then develop a comprehensive plan that outlines the steps needed to implement the change, including communication strategies, training programs, and rigorous testing protocols. We also offer best practice project management capability if you need it.



Throughout the implementation process, we closely monitor the project’s progress, making adjustments as they are needed to ensure that the change is successful. We also provide ongoing support to help the business adapt to the new IT environment and we address any additional issues that may arise.

IT Change Management Services

ThingsAt IT Change Management services  encompass a structured approach to transitioning individuals, teams, and companies from a current state to a desired future state in IT operations. The process ensures that changes are implemented smoothly and effectively, reducing disruptions and maximising benefits. Our services include:

  • Change Request Management: Handling requests for changes to IT systems, including assessing the impact, obtaining approvals, and tracking progress.
  • Change Planning: Developing detailed plans for implementing changes, including timelines, resource allocation, and risk assessment.
  • Change Communication: Ensuring that stakeholders are informed about upcoming changes, their impact, and any actions they need to take.
  • Change Implementation: Overseeing the actual implementation of changes, coordinating with different teams, and ensuring that changes are properly tested before deployment.
  • Change Evaluation: Assessing the success of changes after implementation, identifying areas for improvement, and incorporating feedback into future change management processes.
  • Documentation: Maintaining accurate records of all changes, including their rationale, implementation details, and outcomes.
  • Training and Support: Providing training to staff on new systems or processes and offering ongoing support to address any issues that arise post-implementation.

These parts work together to ensure that IT changes are managed in a way that supports business goals while reducing risks and disruptions.

IT Change Management Solutions

ThingsAt IT Change Management solutions offer a number of benefits for businesses, enhancing their ability to adapt to technological advancements and operational demands. Here are some key advantages:

  1. Minimised Disruptions: By carefully planning and coordinating changes, organisations can reduce the risk of downtime and disruptions to critical systems and services.
  2. Improved Risk Management: Change Management helps identify and assess potential risks associated with IT changes, allowing companies to implement appropriate mitigation strategies.
  3. Enhanced Communication: Change Management promotes clear and effective communication among stakeholders, ensuring that everyone is informed about upcoming changes and their impact.
  4. Increased Efficiency: By streamlining the change process and minimising rework, Change Management can improve overall IT efficiency and reduce costs.
  5. Better Decision Making: Change Management provides data-driven insights into the impact of proposed changes, enabling businesses to make informed decisions about their IT environment.
  6. Regulatory Compliance: Change Management helps organisations comply with regulatory requirements by ensuring that changes are documented, approved, and implemented in accordance with relevant standards.
  7. Improved Service Quality: By reducing the frequency and impact of IT incidents, Change Management can improve overall service quality and customer satisfaction.

Contact the ThingsAt team to deliver a solution that will help your business be more resilient, responsive, and efficient, positioned for long-term success in a dynamic technological landscape.