Managed Meeting Room Provider

As managed meeting room provider, ThingsAt offers fully serviced and equipped meeting spaces for businesses, where we handle all logistics and technology needs. We ensure the room is ready for use, complete with audiovisual equipment, Wi-Fi, and any necessary supplies. We also offer support services such as setup, troubleshooting, and catering arrangements. By managing the booking process, cleaning, and maintenance, we allow businesses to focus on their meetings without worrying about the details. This service is particularly useful for companies that require professional spaces without the overhead of owning or maintaining them.

Throughout the meeting room lifecycle ThingsAt will provide proactive monitoring, advising any issues with connectivity including root cause analysis and make recommendations for fixes. We proactively advise customers of outages and upcoming risks such as ageing infrastructure and potential storage issues. We also monitor and report on staff and user feedback.

Other insights we provide include monthly reports on usage such as actual and ad hoc room usage, room utilisation and attendee analysis. We also provide SLA-backed vendor-based hardware support in the event of hardware failure to ensure quick rectification and minimal downtime.



Managed Meeting Room Service

ThingsAt provides a streamlined Managed Meeting Room Service (MMRS) which includes the design, delivery and ongoing governance and management of your meeting room requirements, making it easier and more cost-effective to manage and secure your meeting room systems while improving and streamlining the way users are communicating and collaborating.

MMRS is a way to outsource the setup, monitoring and technical support for a company’s meeting rooms. It provides proactive monitoring and technical support direct to end-users and covers areas such as faulty devices, meeting room usage and threat detection in a single per room per month fee.

Being hardware and vendor agnostic, ThingsAt MMRS delivers a consistent and unified approach both from a user experience perspective as well as an IT management perspective.

The outcome? Everything just works from the moment you step in- side the room. The visual and audio quality match the room size, type and set-up, ensuring a better employee and customer experience.

 At the end of the leasing solution ThingsAt will work with you to plan an End of Life (EOL) timetable- whether that be “sweating” the asset for an additional time for cost savings, the return of hardware to the leasing partner or the ethical disposal of the hardware e.g., recycling or donation to charity.

Once a solution is agreed, ThingsAt will project manage and undertake the EOL plan and organise the replacement of the new meeting room equipment and maintenance for the next leasing cycle.

Download MMRS Brochure

This is the thingsat difference:

Independent governance partner to oversee operational effectiveness

Accuracy of meeting room equipment inventory, cost reporting and room metrics

Outsource commercial negotiations and technology advice

Professional services to project manage installation of rooms including testing and assurance sign off

Defined processes for service support e.g. hardware, end of life, monitoring etc

One monthly OPEX bill for meeting room technology and support

Ongoing management and insights and reporting

Improved user experience

Applying detailed reporting and insights gained from Device as a Service we can:

Measure meeting room utilisation and attendee numbers

Know how often a room was booked

Advise how often it was actually used and

Advise how often ad hoc meetings occurred in the room

Managed Meeting Room Solution

The change in how we work now has massively impacted meeting room requirements. The traditional layout of meeting rooms is undergoing a radical rethink as companies grapple with ways to create optimal collaboration spaces for hybrid teams. Organisations across the globe are looking for a managed meeting room solution that:

  • Provide a personalised or bespoke solution that fits today’s more agile organisational culture.
  • Secure a “single touch” solution that ensures staff can easily join, collaborate and share with colleagues both in person and virtually.
  • Reduce total cost of ownership through proactive management, ongoing support and leasing management.

Working with internal stakeholders, our professional services team project manages the entire process, holding workshops with customers and other stakeholders to identify the use cases for each room and its associated requirements.

We work with customers to define meeting room ‘personas’ for each organisation, including room type, size, and capability, simplifying rollout planning and design.

Our experienced professional services team provides recommendations on the solution stack and hardware and will oversee the installation of meeting rooms including testing and assurance sign off and the documentation of support processes in addition to providing training and service guides, including quick start guides.

With a ThingsAt managed meeting room solution you can turn any meeting room into an easy-to-use and inclusive collaboration space where everyone has a seat at the table, regardless of where they sit. Talk to us about how to maximise the usage of your real estate footprint and improve efficiency for your business today.

Measure your meeting room utilisation today

Speak to the Meeting Room Experts