Why Microsoft Intune is not a ‘set and forget’ solution

Microsoft Intune, a cloud-based service that focuses on mobile device management (MDM) and mobile application management (MAM), is a great solution for managing a wide range of devices and applications in a business. While Intune offers a robust set of features for managing devices and applications, it is not a ‘set and forget’ solution. To ensure that Intune continues to perform well and meet the evolving needs of a company, it needs ongoing management and maintenance.

The need for ongoing management

After the initial deployment of Intune, some businesses may be tempted to think that their work is done. However, this is far from the truth. Like any other technology solution, Intune requires regular monitoring and management to ensure that it is meeting the organisation’s security and compliance requirements, as well as the needs of its users.

One of the main reasons why Intune requires ongoing management is the ever-changing nature of technology and security threats. New vulnerabilities are discovered regularly, and Microsoft releases updates and patches to address them. It is essential to keep Intune up to date with the latest patches and updates to protect the company’s devices and data from potential security breaches.

In addition, as the business grows and evolves, its needs and requirements will change. New devices and applications may need to be added to Intune, and existing configurations may need to be modified. Regularly reviewing and updating Intune’s policies and configurations ensures that it continues to meet the company’s needs and remains aligned with its overall IT strategy.

The importance of maintenance

In addition to ongoing management, regular maintenance of Intune is essential to ensure its continued performance and reliability. Maintenance tasks may include optimising Intune’s configuration, monitoring its performance, and troubleshooting any issues that arise.

Optimising Intune’s configuration involves reviewing its settings and policies to ensure that they are configured correctly and efficiently. This can help improve the performance of Intune and reduce the risk of errors or conflicts.

Monitoring Intune’s performance is crucial for identifying and addressing any issues that may affect its performance or reliability. Monitoring tools can provide valuable insights into Intune’s performance, allowing IT administrators to take proactive measures to prevent potential issues.

Troubleshooting is an essential aspect of maintaining Intune. When issues arise, it is important to identify and resolve them quickly to reduce downtime and ensure the continuity of business operations.

Benefits of outsourced device management

As an expert in the deployment of Microsoft Intune, ThingsAt delivers benefits for businesses looking to manage and secure their devices and applications. The key benefits include:

  1. Expertise: We have a solid track record in implementing and managing Microsoft Intune. Our expertise can ensure that the solution is deployed correctly and optimised for your organisation’s needs.
  2. Customisation: We can tailor the Microsoft Intune solution to fit the specific requirements and goals of your business. We can help define policies, configure settings, and integrate Intune with other systems to maximise its effectiveness.
  3. Security: We can help ensure that the Intune solution is configured securely, protecting company data and devices from threats. We also provide guidance on best practices for security and compliance.
  4. Support: ThingsAt provides ongoing support and maintenance for the Intune solution, helping to address issues quickly and ensure that it continues to meet your company’s needs over time.
  5. Cost-Effectiveness: The efficiency and expertise we bring can often result in cost savings in the long run. We will help you avoid costly mistakes and ensure that the Intune solution delivers value to your business.

Why partner with ThingsAt

Given the complexities involved in managing and maintaining Intune, many companies are turning to outsourced providers like ThingsAt for assistance. As a Device as a Service (DaaS) provider, we specialise in managing and maintaining Intune on behalf of our clients. By leveraging our expertise, you can streamline device management, and ensure compliance with organisational policies.

While Microsoft Intune is a powerful solution for managing devices and applications in the enterprise, it is not a ‘set and forget’ solution. It requires ongoing management and maintenance to ensure its continued performance and reliability. By investing in the management and maintenance of Intune, companies can maximise the value of their investment and ensure that their IT environment remains secure and efficient.

Work with ThingsAt to get the best from your Microsoft Intune implementation. Talk to our expert team today!

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