Shift device management away from your internal IT team and manage your device fleet the easy way.
A typical DaaS solution bundles the leasing of IT hardware devices such as laptops, tablets and accessories together with software and lifecycle management into a single monthly subscription.
We’re the experts at end user computing support and transformation. Our depth of experience with DaaS technology and DaaS software means we get the strategy right the first time, so you achieve results faster at a lower cost.
Ask us howDevice management includes the implementation, operation and maintenance of a fleet of devices. It includes things like stock management, repair and replacement services and end of life asset management.
ThingsAt can provide services with suppliers and distributors to ensure that prearranged stock is always kept available to planned refreshes and annual rollovers. This ensures that stock availability will not affect prearranged projects and planning device rollouts.
A CMDB (Configuration Management Database) stores relevant information about the hardware and software components used in a hardware fleet, and the relationship between those components. ThingsAt provides CMDB setup and ongoing management as required.
ThingsAt uses a variety of software suites, such as HP TechPulse and InTune reporting to provide insight into current end user requirements and behaviour. Based upon this information ThingsAt will create a service catalogue of devices that match the actual requirements of staff roles; allowing for significant cost savings and increasing end user satisfaction.
Through predictive device management using analysis of historical hiring patterns, hiring plan, device age and replacement strategy, device performance and established communication channels with different business functions, ThingsAt assists with forecasting and planning for future device usage requirements and stock levels as well as monitoring current stock across multiple sites as required to ensure the smoothest procurement cycle possible.
ThingsAt works directly with vendors to provide the facility for device flex*- the ability to provide on average 5% of fleet on a per month per user basis. This gives the peace of mind for provisioning new user groups- if an end user device provision under device flex is then no longer required it can be returned to the vendor with any ongoing lease payment requirements cancelled. *minimum fleet size applies
An issue that organisations can encounter is the lack of a single point of responsibility or capability for the management of the fleet on a day-to-day basis. ThingsAt provides ongoing Asset Management as a service- tracking incoming assets and periodically reviewing CMDB databases and information storage software to ensure the accuracy and value of the data.
ThingsAt provides recommendations and reports to customers on warranty tiers in alignment with use cases and repair trends, ensuring all devices are adequately covered while spend is kept to a minimum.
Using repair data to properly tailor warranty requirements and additional services required (sealed batteries, ADP etc) and reducing turnaround on warranty support in non-critical areas are just a few of the ways ThingsAt can provide cost savings and improve productivity.
ThingsAt works directly with organisations around the management of device return, repurposing or buyout at the end of device lifecycle.
ThingsAt provide EOL (end of life) device retirement and recycling as required, including certified data wiping, device recycling and donation and security process alignment. This can include repurposing devices or sweating assets for additional periods of time.
We take away the distraction and hassle of managing the lifecycle of laptops and other devices and replace it with a per user cost that scales with your business. You can choose your vendor or alternatively via our DaaS consulting service, we can put the best package together for your people and your organisation.
Can your business save money with Device as a Service?
ThingsAt DaaS device as a service is a complete IT device management service. Outsourcing your device management to us will help you optimise your assets, control your costs, simplify your company’s IT, mitigate the hassle that comes with managing IT in-house and free up your IT team to focus on your core business.
Outsource the hassle of managing devices and put your IT time and effort into your core business.
DaaS platforms can transform your onboarding process or new device roll out and match users with the device suited to their needs
Trust us with your device protection and get complete visibility and traceability
The cost of device as a service is characterised by no upfront costs and a pricing model that scales with your business. Shift device expenditure from capital to operational
Our predictive analytics built into your DaaS architecture will help you streamline and optimise your devices per employee, the total device as a service cost and spending as well as resources dedicated to your organisation’s IT device management.
We put together the best DaaS solution for your business or can work with the vendor of your choice.
Consistent user self-provisioning supported by a complete service catalogue including peripherals delivers convergence across your fleet.
Our DaaS software allows you to gain deep insights into your fleet extending to optimising meeting room usage, remote work and IoT.
thingsat |
Typical DaaS Provider |
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|---|---|---|
| Infrastructure strategy, deliver and support | ||
| Agnostic vendor management | ||
| Software optimisation | ||
| Process mapping for support staff | ||
| Process automation SCCM | ||
| MOE performance | ||
| Device ratio optimisation | ||
| Device security | ||
| Device lifecycle management | ||
| Device open solutions | ||
| Warranty and repair |
Ensures more efficient use of your real estate and equipment.
Our range of services will help you secure and standardise your environment.
Our project delivery team helps you transition to DaaS.
We’ll guide you on your fleet management transformation journey.
